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How do I get a refund if my credit card is charged twice for a filing?

Type: 
E-FilingFAQ
Answer: 

If a duplicate payment has been discovered on the same day the payments were made, a void may be issued for the duplicate payment. Counsel may contact the Clerk's Office and provide both receipt numbers for the payments. Once the payments have been confirmed in Pay.gov, the Clerk's Office may void the duplicate payment. An email from the Clerk's Office will be sent to counsel containing the void information. 

If a duplicate payment has been discovered after the date of payment, a refund may be issued for the duplicate payment. Counsel may contact the Clerk's Office and provide both receipt numbers for the payments. Once the payments have been confirmed in Pay.gov, the Clerk's office may refund the duplicate payment. An email from Pay.gov will be sent to counsel containing the refund information.