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FAQ

Answer FAQ Tag Type Type
What if I don't have my CM/ECF login and password to allow me to link to my PACER account?

Complete this form: CM/ECF Online Password Reset

A login and temporary password will be sent to you  by the clerk's office via email. 

The clerk's office cannot reset your PACER account information. You must contact PACER directly.

E-FilingFAQ
How do I register for a PACER account?

Instructions for registering for a PACER account can be found HERE

If you need assistance, please contact PACER.gov directly.

E-FilingFAQ
What is Central Sign On or CSO?

The Northern Disrict of Iowa is now a NextGen CM/ECF court. You will are now required to have an individual PACER account  to access our CM/ECF filing system.  PACER requires you to link your PACER account to your CM/ECF account. By doing so, you will no longer need to have a CM/ECF login. Each time you want to access the court, you will use your PACER login and password or Central Sign On (CSO) information.  You will be able to link your PACER account to each court across the country that has upgraded to NextGen CM/ECF..

E-FilingFAQ
How do I get a refund if my credit card is charged twice for a filing?

If it has been determined that a duplicate payment was made through pay.gov, a Clerk's Office cashier will notify counsel. Counsel will request a refund in writing to the Clerk of Court on firm letterhead.  This request should include:

1.  A summary of why you are requesting the refund;
2.  Name on the credit card used;
3.  Type of credit card;
4.  Last 4 digits of the credit card number;
5.  The receipt number and date paid;
6.  The case number; and 
7.  The dollar amount

The letter can be emailed to:  ecfmail@iand.uscourts.gov

or mailed to:

U.S. District Courthouse
Clerk's Office
111 7th Avenue SE, Box 12
Cedar Rapids, IA 52401-2101
 
or faxed to:

(319) 286-2301

Once approval is granted by the Clerk of Court, a cashier will process a refund through pay.gov. A staff note will be docketed in the particular case once a refund has been issued.

 

 

E-FilingFAQ
Do I need to register in the court's CM/ECF system if I was previously registered for another case in the district?

No, your CM/ECF account may be used in all of your cases in this district.  Only one account is necessary.

If you forgot your login and/or password, please contact the Clerk's Office in Cedar Rapids at (319) 286-2300 or in Sioux City at (712) 233-3900.

 

 

E-FilingFAQ
Does the court redact filings containing personal information or identifiers?

No, it is the filer's responsibility to redact personal or private information in a filing. 

 

 

E-FilingFAQ
What do I put in the client code section of the login screen?

The client code section of the login screen is optional. Information in this section is not used by the court. 

 

 

E-FilingFAQ
Do I need to name all of the attachments to a document?

Yes, all documents should have a descriptive name. You may either chose a name from the drop down menu or manually type in the name of the document in the open text box provided. It is NOT necessary to chose an item from the drop down menu and put text in the open text box. 

To avoid duplicative text, please be sure to read your text before completing the transaction. 

 

 

E-FilingFAQ
What do I do if my document is too large for the court's CM/ECF system?

A document may be broken down into sections.  For example, the main document may consist of the first 50 pages, the first attachment may consist of the next 50 pages and subsequent attachments may consist of a similar number of pages until the entire document is included in the entry.  Each section should be labeled correctly.  For example, the main document could be named Brief, the first attachment could be named Brief Part 2 and the second attachment could be named Brief Part 3.  Please remember that not all documents scan the same.  You may be able to scan 150 pages and stay within the 15 mb limit.  Whereas, if a document includes graphs and pictures, you may only be able to scan 60 pages and stay within the 15 mb limit.  To make sure you are within the 15 mb limit, you should check the size of your scanned documents prior to docketing.

 

 

E-FilingFAQ
What is the size limit of each document that I can file in court's CM/ECF system?

Each document must be 15 mbs or less.

Scan (or print to pdf) each document separately and save it on your system.

Go back to that directory and right click on the document.

Click properties. The screen will show you the size of your document. If the document is within the 15 mb limit, you may attach it to your entry.

If the document is larger than the 15 mb limit, you will need to break the document down into separate documents before attaching them in your entry.

 

 

 

 

E-FilingFAQ
Can an attorney who has not appeared in a case file a document for another attorney that has appeared in the case?

No, unless the attorney who has not appeared files a Notice of Appearance in the case. 

 

 

E-FilingFAQ
What can I do if my login and password do not work?

If you have not yet linked your CM/ECF account and your PACER account because you cannot remember your CM/ECFlogin and/or password, you may contact the Clerk's Office or complete the  CM/ECF Online Password Reset Form.

If you have linked your CM/ECF account and your PACER account, and are having trouble with loggin in, you will need to contact PACER directly at 800 676 6856.  The Clerk's office cannot assist you with PACER login and password issues.

Cedar Rapids Clerk's Office: (319) 286-2300

Sioux City Clerk's Office: (712) 233-3900

 

 

 

E-FilingFAQ
Why do I lose access to the CM/ECF system after connecting?

The most common reason is your internet connection.  Other possibilities include: scheduled maintenance of the CM/ECF system, server issues, and being timed-out.  Please call the Clerk’s Office to inquire about the status of the CM/ECF system if you are experiencing issues.

 

 

E-FilingFAQ
How do I get documents filed when there is an outage that affects the CM/ECF system and I have a deadline to meet?

Jurisdictional Filing Deadline:

Some deadlines in the Federal Rules of Civil, Criminal, and Appellate Procedure are jurisdictional and cannot be extended. (See, e.g., Fed. R. Civ. P. 6(b)(2)). It is the filer’s responsibility to ensure, by whatever means necessary, that a document is filed timely to comply with jurisdictional deadlines. A technical failure, including a failure of the CM/ECF system, will not excuse the filer from compliance with a jurisdictional deadline.

 

Non-jurisdictional Filing Deadline:

If a filer is unable to meet a nonjurisdictional filing deadline because of a technical failure, the filer must file the document using the earliest available electronic or non-electronic means. The filing of the document will be accepted by the court as timely unless the presiding judge determines that the untimely filing of the document should not be excused.

 

 

E-FilingFAQ
Where do I send a document if I am requesting permission from the court to file it under seal?

After you have filed your motion to seal, you should email your docment to: ecfmail@iand.uscourts.gov. Upon receipt of the document, the Clerk's Office will forward the document to the appropriate judge for review.

 

 

E-FilingFAQ
What can I do if the CM/ECF system is down?

If you have a document that needs to be filed, you may contact the Clerk's Office for further instructions.

If you are located in or near Cedar Rapids or Sioux City, you may take the document to the courthouse for filing. 

 

 

E-FilingFAQ
How do I register for the CM/ECF system?

If you are an attorney in good standing/have been admitted pro hac vice, you must have an individual or upgraded PACER account to register for the CM/ECF filing system in the Northern District of Iowa.

If you do not have an individual or upgraded PACER account follow these instructions:  PACER Registration

If do you have an individual or upgraded PACER account, and need to link your PACER and CM/ECF accounts follow these instructions: PACER and CM/ECF Linking Instructions

To register for a CM/ECF account through PACER, follow these instructions: CM/ECF E-filing Registration Through PACER

If you have not linked your CM/ECF account and your PACER account, and cannot remember your CM/ECF login in and/or password, complete this form:    CM/ECF Online Password Reset Form. This form is only for CM/ECF login and/or password information. The Clerk's office cannot reset your PACER account information. To reset your PACER account information you must contact PACER directly at 800 676 6856.

 

 

 

E-FilingFAQ
How do I file a proposed order?

All proposed documents should be emailed to: ecfmail@iand.uscourts.gov.

You should provide the court with a pdf version of the document and a Word version, if applicable.

The Clerk's Office will forward the document to the appropriate chambers for review. 

 

 

E-FilingFAQ
How do I update my CM/ECF account information, i.e. address, email?

Because the Northern District of Iowa is a NextGen court, any changes or updates to your information must be made through PACER.gov.

Once your changes are submitted to PACER, they will be forwarded to our court for updating in our system.

After you have linked your PACER account and your CM/ECF account, the Clerk's office no longer has access to change your account information.

 

 

 

 

 

 

E-FilingFAQ